An Examination on the Role of Energy and Water Utilities Regulatory Authority (EWURA) in the Implementation of Consumer Protection in Tanzania

The aspect of consumer and consumer protection is not a new concept in Tanzania, due to rise of trade liberalization, expansion of science and technology together with growth of trade and commerce in the world. For this vital reason, rises a high need to protect the consumers through the regulation of service provision and product supply. In Tanzania, various sectors are regulated such as water and energy and so forth. For the case of this paper, the energy sector particularly electricity sector is the focal point. The electricity sector is regulated by the overall organ which is the Energy Water Utilities Regulatory Authority (EWURA) which is established by EWURA Act. However, the electricity sector still faces various challenges. This paper elaborates the role of the Energy and Water Utilities Regulatory Authority on the implementation of consumer protection in Tanzania.